
What to Expect on Your First Outstation Cab Ride with Cabmart
Everything that happens between opening the app and getting dropped off, laid out plainly for a first trip.
Cabmart Travel Guides
Before you book
You'll need your pickup point and destination, and a decision on timing — travelling now, or scheduling a future date. Either way, the fare is calculated by distance and shown to you before you confirm anything, so there's no surprise number later.
Booking
Choose a vehicle tier — Value (hatchback), Comfort (sedan), or Premium (SUV) — with the fare for each shown upfront. Once you book, the request goes out to nearby online drivers, and whichever driver accepts first is assigned to you.
After a driver is assigned
You'll see your driver's name, photo, and vehicle plate number before they arrive — worth checking against what actually pulls up, so you know you're getting into the right car. You can message your driver directly through the app if anything about the pickup needs adjusting.
At pickup
Your driver will ask for the pickup OTP shown in your app — sharing it confirms the match on both sides and starts the trip. It's a genuine checkpoint, not a formality: it's the moment the system records your ride as actually underway.
During the trip
Your trip is tracked live from pickup to drop-off — visible to you the whole way, not just switched on if something goes wrong. If you ever need it, the in-app SOS button is one tap: it dials 112, alerts your pre-registered emergency contacts with your live location, and flags the incident for Cabmart to follow up on.
Payment, at the end
You pay your driver directly, in cash or UPI, for the exact fare shown when you booked — Cabmart takes zero commission, so that number is exactly what your driver keeps. Toll and parking are the only additions, charged at actual cost and always shown separately.
Planning an outstation trip?
See your real fare, zero commission, before you book.
Frequently asked questions
Do I pay Cabmart, or the driver?
You pay your driver directly, in cash or UPI. Cabmart never handles your ride payment and takes zero commission from it.
What if I'm not sure I'm getting into the right car?
Check the driver photo and vehicle plate shown in your app against what's actually in front of you before getting in — the pickup OTP then confirms the match on both sides.
Is there anything to do before the driver arrives, besides waiting?
Not really — you can message your driver through the app if you need to adjust the exact pickup point, but otherwise the app shows you their live location as they approach.